Leak Detection in West Allis, WI
Leak Detection in West Allis, WI
Water leaks in West Allis homes and businesses demand fast, accurate diagnosis. Left unidentified, even a slow hidden leak can cause foundation damage, mold growth, spiking water bills, and complicated insurance claims.

Why leak detection matters in West Allis
West Allis experiences cold winters with freeze-thaw cycles and humid summers — conditions that increase the risk of pipe damage and accelerate hidden moisture problems. Older housing stock, shifting soils, and tree root activity around foundations also make underground and slab leaks more common. Prompt detection limits structural damage, reduces mold risk in damp basements and walls, and strengthens an insurance claim with clear, professional documentation.
Common leak types in West Allis homes
- Slab leaks: Pipes under concrete slabs develop leaks from corrosion, shifting soils, or freeze-related stresses. Signs include warm spots on floors, unexplained moisture, or sudden increases in water usage.
- Underground service line leaks: Leaks between the meter and the house often show as soggy areas in the yard, sinkholes, or unusually green patches of grass.
- Hidden in-wall or ceiling leaks: These show as staining, bubbling paint, musty odors, or localized mold growth.
- Fixture and appliance leaks: Issues around water heaters, dishwashers, washing machines, and toilets may cause concealed water damage if not addressed.
- Freeze-related bursts: Cold snaps can cause pipes to rupture and leak once thawed.
Diagnostic techniques used for accurate detection
Professional teams combine multiple non-destructive and minimally invasive methods to pinpoint leaks quickly and accurately. Each technique has strengths depending on the leak type.
- Acoustic listening
- Uses sensitive microphones and ground probes to detect the sound of water escaping pressurized pipes.
- Best for locating slab and underground leaks under concrete or soil where sound transmits through materials.
- Quick and cost-effective for pressurized systems but less effective for very low-flow leaks.
- Thermal imaging (infrared cameras)
- Detects temperature differences caused by escaping water or damp insulation behind walls and under floors.
- Ideal for hidden in-wall, ceiling, and under-slab problems when moisture produces a thermal signature.
- Non-contact and fast; usefulness depends on ambient temperatures and recent leak activity.
- Tracer gas
- A safe, detectable gas is introduced into the pipe system and specialized detectors trace where the gas escapes through cracks.
- Extremely effective for pinpointing leaks in non-pressurized sections and under slabs without extensive excavation.
- Often used when acoustic methods are inconclusive.
- Camera inspections (video pipe inspections)
- Small, flexible cameras travel through drain lines and main supply pipes to visually inspect for cracks, corrosion, roots, or blockages.
- Useful for locating leaks within accessible piping and documenting pipe condition for insurance and repair planning.
- Meter monitoring and flow testing
- Compares meter readings over time or isolates sections of plumbing to identify continuous flow losses.
- Good first-step diagnostic; helps distinguish between a true hidden leak and intermittent usage patterns.
How technicians locate slab, underground, and in-wall leaks
- Initial assessment and isolation: Technicians map plumbing lines using home plans, visible fixtures, and meter data. Appliances and fixtures are isolated to eliminate surface leaks.
- Non-invasive scanning: Acoustic listening and thermal imaging are used to narrow the search area without breaking concrete or opening walls.
- Targeted tracing: Tracer gas and video cameras are deployed when non-invasive scans need confirmation or when the suspected area is difficult to access.
- Confirmatory exposure: If necessary, small, targeted exposures (core drilling, minimal slab cutting, or accessing a wall cavity) are performed to verify pipe condition and locate the exact failure point before larger repairs are planned.
- Documentation and mapping: Locations are documented with photos, video, and marked maps showing the leak path and proposed access points.
Typical timelines for detection and documentation
- Simple fixture/appliance leaks: Often identified within 1–3 hours.
- In-wall or ceiling leaks: Typically diagnosed in 2–6 hours depending on access and whether thermal imaging gives a clear signature.
- Slab and underground leaks: May require a full-day investigation (4–8+ hours) when combining acoustic, tracer gas, and camera work to precisely locate the problem.
- Complex or multiple leaks: Investigations can span multiple days when coordinating with contractors, performing sequential tests, or awaiting environmental conditions (frozen ground, for example).
All findings should be compiled into a clear, time-stamped report that includes photos, video clips from camera inspections, acoustic/thermal images, meter logs, and a recommended repair approach.
Documentation for insurance claims
Insurers expect factual, verifiable evidence showing the leak location, extent of damage, and recommended repairs. A complete claim-ready packet typically includes:
- Time-stamped technician report describing diagnostic steps taken and instruments used
- Photographic evidence and video clips from inspections
- Moisture readings or thermal images showing affected areas
- Meter logs or flow test data demonstrating abnormal consumption
- A scope of recommended repairs and notes about necessary permits or structural repairs
Providing this documentation speeds claims processing and helps substantiate the need for structural remediation, mold mitigation, or foundation work.
Recommended next steps once a leak is found
- Shut off and isolate the affected water supply to prevent further damage until repairs are planned.
- Choose an appropriate repair strategy based on location and accessibility: localized pipe repair, rerouting, pipe relining, or slab remediation with minimal breaking when possible.
- Coordinate with licensed contractors for structural or foundation repairs that may be required after plumbing remediation.
- Document pre- and post-repair conditions with photos and final verification testing (pressure tests, camera re-inspection) to confirm the leak is resolved.
- Address moisture and mold: Drying, dehumidification, and mold assessment protect indoor air quality after water intrusion.
- Consider preventative upgrades: Replace aging materials, install pressure regulators, or re-route vulnerable lines away from freeze-prone areas to reduce future risk.
Maintenance Plan
SILVER PLAN (Heating & cooling packages
Our Silver Plan provides you with year-round, worry-free protection. The benefits include:
$129.95
/plan cost every 6 months
Inspection and cleaning of your system during service visits.
Next-day scheduling & 24-hour emergency service.
Full coverage for labor on repairs due to equipment failure.
15% Discount on all parts for repairs and upgrades.
15% Discount on additional system installation.

2
visits per year
1
year in duration
15%
discount on jobs
Cooling
Lubricate motors
Clean condensate line
Check fan belts
Check performance of system
Change filters
Check contactor points
Check evaporator air temperatures
Check pressure switches
Check wiring & connections
Clean condenser coil
Check refrigerant charge
Check temperature differential
Check operating pressures
Check evaporator coil
Check voltage and AMP draw
Heating
Lubricate motors
Check wiring & connections
Adjust controls if needed
Clean burners/flame sensor.
Adjust combustion air to burners
Check Ohms and amps of furnace
Check blower
Check heat exchanger for cracks (if accessible)
Change filters, standard pleated filters included
Check performance of system
Check air temperature rise
Check C.O. levels



