Tankless Water Heater Installation & Repair in Grafton, WI
Tankless Water Heater Installation & Repair in Grafton, WI
Tankless (on-demand) water heaters are a popular upgrade for Grafton, WI homes looking for greater energy efficiency, more consistent hot water, and a smaller equipment footprint.

Why choose tankless water heaters in Grafton, WI
- Energy efficiency: Tankless units heat water only when needed, reducing standby losses that occur with conventional tanks. For many households this translates into measurable energy savings.
- Endless hot water for families: Properly sized systems can supply simultaneous showers, dishwashers, and laundry without the mid-cycle cold shock common with small tanks.
- Compact footprint: Wall-mounted units free mechanical space in basements or utility closets—an advantage in older Grafton homes with limited utility room.
- Longer component life: Tankless heat exchangers typically last longer than tank heaters when maintained properly.
Local factors that matter: Grafton’s cold winters mean incoming groundwater temperatures can drop into the 40s°F, increasing the temperature rise your tankless unit must deliver. Many homes in Ozaukee County also experience moderate to hard water, which raises the importance of descaling and water-treatment options to prevent premature scaling.
Common tankless water heater issues in Grafton
- Scale buildup and flow reduction (especially with hard water)
- Ignition failures or burner problems (gas units)
- Electrical faults or tripped breakers (electric units)
- Cold water sandwich (short delays between hot cycles)
- Low flow or inconsistent temperature due to undersizing or pipe restrictions
- Venting or condensate issues on high-efficiency condensing models
Capacity and sizing guidance
Sizing a tankless system requires two main inputs: the required flow rate (GPM) and the needed temperature rise.
- Typical fixture flows to consider:
- Shower: 1.5 to 2.5 GPM
- Bathroom sink: 0.5 to 1.5 GPM
- Kitchen sink/dishwasher: 1.0 to 2.0 GPM
- Washing machine: 1.0 to 2.0 GPM
Add the peak simultaneous GPM for the household. Then calculate temperature rise: subtract average incoming groundwater temperature (in winter Grafton homes this can be in the low-to-mid 40s°F) from your target delivery temperature (commonly 120°F). Choose a unit that can deliver the needed GPM at that temperature rise. When in doubt, plan for slightly higher capacity to cover peak usage without cold water interruptions.
Gas vs. Electric considerations
- Gas (natural gas or propane):
- Pros: Higher output for large temperature rises and multiple fixtures; typically better for whole-house applications in cold climates.
- Cons: Requires proper venting, combustion air, and correct gas line sizing; professional gas-safe installation and permits required.
- Electric:
- Pros: Simpler venting (no combustion venting), smaller upfront cost for light-demand applications, easier to install in tight spaces.
- Cons: May require major electrical upgrades (dedicated 240V circuits and high amp capacity) and can be limited in high flow/high temperature-rise applications.
In Grafton, natural gas service availability and winter temperature needs often make gas units the preferred choice for whole-house replacements, while electric tankless units can be ideal for point-of-use or smaller households.
Installation requirements and code considerations
Proper tankless installation in Grafton typically involves:
- Site survey and sizing: Evaluate water inlet temp, peak demand, and installation location.
- Venting: Condensing units use PVC for exhaust and intake; non-condensing require stainless steel venting. Clearance and termination locations must comply with local code—vent termination must be kept away from windows, doors, and air intakes.
- Gas piping: Correct pipe sizing to handle peak BTU load; pressure testing required.
- Electrical: Dedicated circuits and proper disconnects for electric models or controllers for gas units.
- Condensate management: Condensing units produce acidic condensate which must be drained to an approved location, often with a neutralizer for protection of drain lines.
- Permits and inspections: Local permits and inspections ensure compliance with state and municipal codes and are commonly required in Grafton.
Typical retrofit timeline: a straightforward replacement can be completed in a day if gas, venting, and electrical are compatible. Complex retrofits (new ventilation, gas line upgrades, or electrical service work) may take longer.
Maintenance and descaling
Regular maintenance is crucial in Grafton’s hard-water environment:
- Flush/descale: Recommended every 6 to 12 months depending on hardness and usage. Professional descaling removes mineral deposits from the heat exchanger and restores efficiency.
- Inlet filter and screen cleaning: Check every 3 months and clean as needed.
- Inspect venting and condensate drains annually.
- Water treatment: Consider a water softener or a scale-reduction device to significantly reduce descaling frequency and extend equipment life.
- Annual professional inspection: Verify combustion performance, gas pressure, ignition, and leak checks.
Troubleshooting and common repairs
Homeowner checks before calling a technician:
- Confirm power and gas supply are on.
- Clean inlet screens and check remote thermostat settings.
- Reset the unit per manufacturer instructions if safe to do so.
Common repairs that a technician will address:
- Scale removal and heat exchanger cleaning
- Replacing ignition or flame sensors
- Repairing or replacing flow sensors and pressure switches
- Fixing gas line or gas valve issues
- Repairing leaks or replacing seals and gaskets
- Venting repairs or condensate neutralizer replacement
Major failures such as a cracked heat exchanger typically require replacement of the unit rather than repair.
Energy savings, rebates, and warranties
- Energy savings: Many homeowners see lower utility bills over time due to reduced standby heat loss. Actual savings depend on household hot water use, fuel costs, and unit efficiency.
- Rebates and incentives: Local utilities and state energy programs sometimes offer rebates or incentives for high-efficiency tankless systems or for pairing with water-saving fixtures. Check Grafton and Wisconsin energy programs for current offerings.
- Warranties: Manufacturer warranties commonly cover the heat exchanger for 10-15 years and parts for 1-5 years. Warranties often require professional installation and routine maintenance to remain valid. Register your product with the manufacturer after installation.
Service and response expectations in Grafton
Qualified service for tankless water heaters in Grafton includes:
- Detailed on-site evaluation and accurate sizing recommendations
- Clear explanation of installation requirements, timelines, and code compliance
- Prompt diagnostic service for repairs, and professional descaling and maintenance
- Documentation of work performed for warranty and municipal inspection records
Choosing a technician familiar with Grafton’s climate, water quality, and local permitting processes ensures the system is sized, installed, and maintained for dependable year-round performance. Proper installation and regular maintenance will maximize reliability, efficiency, and equipment life for your tankless system.
Maintenance Plan
SILVER PLAN (Heating & cooling packages
Our Silver Plan provides you with year-round, worry-free protection. The benefits include:
$129.95
/plan cost every 6 months
Inspection and cleaning of your system during service visits.
Next-day scheduling & 24-hour emergency service.
Full coverage for labor on repairs due to equipment failure.
15% Discount on all parts for repairs and upgrades.
15% Discount on additional system installation.

2
visits per year
1
year in duration
15%
discount on jobs
Cooling
Lubricate motors
Clean condensate line
Check fan belts
Check performance of system
Change filters
Check contactor points
Check evaporator air temperatures
Check pressure switches
Check wiring & connections
Clean condenser coil
Check refrigerant charge
Check temperature differential
Check operating pressures
Check evaporator coil
Check voltage and AMP draw
Heating
Lubricate motors
Check wiring & connections
Adjust controls if needed
Clean burners/flame sensor.
Adjust combustion air to burners
Check Ohms and amps of furnace
Check blower
Check heat exchanger for cracks (if accessible)
Change filters, standard pleated filters included
Check performance of system
Check air temperature rise
Check C.O. levels



