Tankless Water Heater Installation & Repair in West Bend, WI
Tankless Water Heater Installation & Repair in West Bend, WI
Tankless (on-demand) water heaters are an increasingly popular choice for West Bend homes because they provide continuous hot water, reduce standby energy loss, and can lower utility use when sized and installed correctly. For homeowners facing cold Wisconsin winters and moderately hard groundwater, choosing the right tankless solution means balancing flow needs, temperature rise, fuel type, and water-quality protection.

Why consider a tankless water heater in West Bend
- Continuous hot water for showers, laundry, and multiple appliances without running out.
- Potential energy savings by eliminating tank standby losses, especially in smaller households or when usage is intermittent.
- Smaller footprint and flexible installation options in basements, garages, or utility closets.
- In cold climates like West Bend, a properly sized unit offsets large temperature rises for incoming groundwater in winter.
Common tankless water heater issues in West Bend homes
- Reduced flow or lukewarm water during simultaneous fixtures due to undersizing.
- Scale buildup from hard water causing reduced efficiency, error codes, and blockages.
- Ignition failures and gas pressure problems for gas units, or tripped breakers and insufficient amperage for electric units.
- Condensate drain or venting problems on high-efficiency condensing units.
- Cold water sandwich effect (short bursts of cold water between hot draws) during intermittent use.
Sizing tankless systems: flow rate and temperature rise
Sizing is the most critical decision for performance and satisfaction. Tankless units are rated by maximum flow (gallons per minute, GPM) at a given temperature rise. To size correctly:
- Identify simultaneous fixture needs. Typical flows:
- Shower: 1.5 to 2.5 GPM
- Faucet: 0.5 to 1.5 GPM
- Dishwasher: 1.0 to 1.5 GPM
- Washing machine: 1.5 to 2.0 GPM
- Add flows for all fixtures likely to run at once. Example: two showers (2.0 GPM each) plus dishwasher (1.5 GPM) = 5.5 GPM demand.
- Determine temperature rise: subtract incoming groundwater temperature from desired hot output (usually 115 to 125°F). In West Bend, incoming water can be much colder in winter, so plan for a larger temperature rise. Example: 40°F inlet to 120°F target = 80°F rise.
- Choose a unit that delivers the required GPM at the calculated temperature rise. Manufacturer specifications list GPM at different temperature rises; pick a unit that meets or exceeds your peak simultaneous demand.
Getting a professional on-site assessment is important because actual inlet temperatures, pipe runs, and household habits affect sizing.
Fuel-type considerations: gas vs electric
- Gas tankless (natural gas or propane):
- Pros: Higher firing rates, better at large temperature rises and higher GPMs; typically better for multi-bath homes in cold climates.
- Cons: Requires proper venting, combustion air, and gas line capacity. Installation complexity may be higher for retrofits.
- Electric tankless:
- Pros: Simpler venting (often none), compact, lower upfront installation complexity. Good for point-of-use setups or moderate flow demands.
- Cons: May require a high-capacity electrical service upgrade and typically delivers lower GPM at high temperature rises. Less efficient for very cold incoming water without significant electrical infrastructure.Choose based on household demand, existing fuel availability, and feasibility of upgrades to gas or electrical service in your West Bend property.
Retrofit and installation process
A standard installation process includes:
- Site evaluation: measure demand, inlet water temperature, examine venting options, gas line capacity, and electrical panel status.
- Permits and inspections: local building codes in Washington County require permits for water heater replacement or installation.
- Removal/prep: disconnect old tank, prepare mounting location, and modify plumbing and gas or electrical feeds as needed.
- Venting and condensate setup: gas condensing units require proper PVC or stainless steel venting and condensate drainage; non-condensing units require direct or power venting.
- Commissioning and testing: verify gas pressure or electrical load, check ignition cycles, test hot water delivery, and review system controls.Retrofits in West Bend may require freezing protection measures for exposed exterior piping and considerations for basement ventilation in older homes.
Water quality and descaling needs
Southern and eastern Wisconsin commonly experience moderate to hard water, which accelerates scale formation inside tankless heat exchangers. To maintain performance:
- Test your water hardness first. If hardness is moderate to high, consider a whole-house water softener or scale-inhibiting system ahead of the tankless unit.
- Descale schedule: routine descaling (also called flushing) is typically recommended annually for moderate hardness, and more often for higher hardness or heavy use. Frequency depends on local water conditions and system usage.
- Installing pre-filters or sediment filters protects sensors and flow components from particulates.
Maintenance plans and what they include
Annual or semi-annual maintenance preserves efficiency and helps avoid emergency repairs. Professional maintenance typically includes:
- Inspecting and cleaning the heat exchanger and internal components.
- Flushing the unit to remove scale and mineral buildup.
- Checking burners, ignition system, gas pressure (for gas units), and electrical connections.
- Testing water flow sensors, safety devices, and venting integrity.
- Verifying error codes and resetting system diagnostics.A proactive maintenance plan reduces downtime and extends equipment life in West Bend’s seasonal climate.
Common repairs and diagnostic tips
- No hot water or ignition failure: check gas supply, pressure, venting, and electrical connections; verify error codes.
- Intermittent hot water or low flow: inspect flow sensors, scale buildup, and filters; confirm sufficient minimum flow for activation.
- Error codes related to overtemperature or sensor faults: often caused by scale, sediment, or failing sensors and may require descaling or part replacement.
- Condensate or venting leaks: address immediately to avoid corrosion and safety hazards.Diagnosis begins with manufacturer codes and a systematic check of gas/electrical supply, water flow, and scale conditions.
Rebates and warranty considerations
Energy-efficiency incentives may be available through state programs and local utilities serving West Bend households. Check for rebates tied to high-efficiency models and qualifying installations. Manufacturer warranties vary by model and component; typical coverage often includes a limited warranty on the heat exchanger and shorter coverage on parts and labor. Confirm warranty length and registration requirements when selecting a unit.
Is a tankless system right for your West Bend home?
Tankless water heaters are a strong fit when:
- You want continuous hot water without the space footprint of a tank.
- Your household has moderate to high hot water use and you can size for simultaneous demand.
- Your home has natural gas or you are prepared to upgrade electrical service for a high-capacity electric unit.Consider alternatives or hybrid approaches when:
- Your incoming water is very hard and you do not want to invest in a conditioning system.
- Your home has very high simultaneous demand that would require multiple units or a hybrid tank-plus-tankless setup.A local assessment that accounts for winter temperature rise, water quality, and existing utilities will determine the best solution.
Maintenance Plan
SILVER PLAN (Heating & cooling packages
Our Silver Plan provides you with year-round, worry-free protection. The benefits include:
$129.95
/plan cost every 6 months
Inspection and cleaning of your system during service visits.
Next-day scheduling & 24-hour emergency service.
Full coverage for labor on repairs due to equipment failure.
15% Discount on all parts for repairs and upgrades.
15% Discount on additional system installation.

2
visits per year
1
year in duration
15%
discount on jobs
Cooling
Lubricate motors
Clean condensate line
Check fan belts
Check performance of system
Change filters
Check contactor points
Check evaporator air temperatures
Check pressure switches
Check wiring & connections
Clean condenser coil
Check refrigerant charge
Check temperature differential
Check operating pressures
Check evaporator coil
Check voltage and AMP draw
Heating
Lubricate motors
Check wiring & connections
Adjust controls if needed
Clean burners/flame sensor.
Adjust combustion air to burners
Check Ohms and amps of furnace
Check blower
Check heat exchanger for cracks (if accessible)
Change filters, standard pleated filters included
Check performance of system
Check air temperature rise
Check C.O. levels



